The Customer Service staff at Furbush-Roberts Printing is here to provide you, our customer, with professional, dependable service. We understand that in today’s fast-paced work environment you need accurate estimates, favorable scheduling and the assurance that your job will be printed on time.
Even with our dedication to new technologies, we still believe in the personal touch. If you have questions about a current printing job feel free to call. For questions on billing or credit please call Alice Lambert, our Office Manager. If you have any computer or printing questions we will direct your call to our staff specialist who can best help you.
Stay connected with Furbush-Roberts Printing on our social media: Facebook, Instagram or LinkedIn.
Contact us for information on:
- Estimates
- Revisions
- Reprints
- Press Times
- Billing
- Delivery
- Mailings
- Specialty Items: Wedding Invitations & Accessories – Online or in store
Carlson Craft Online
raised business cards
continuous/computer forms
labels and tags
blind embossing & hot stamping
laser die cutting
bookbinding
award ribbons
magnets
Order Holiday Cards online:
Click here for our Birchcraft line
Working Hours
Customer Service office hours are 8:00 AM to 4:00 PM, Monday through Friday.
Printing Estimates
You can call us at 1-800-649-9409 or (207) 945-9405 and talk directly to an Estimator, or e-mail your printing specifications to [email protected] or use our on-line Quik Quote feature. The more specific the information you can provide including any mock-up/comps will help us to give you the most accurate printing estimate. Please make sure to leave your phone number so we can call with any follow-up questions we may have.
Work Scheduling
Average turnaround time for most printed work is 5-10 working days. This is provided that all proofs are approved on time and no unforeseen problems arise. Jobs that require special finishing or bindery will require additional production and printing time. Let us know about any specific deadlines you have and we’ll do our best to accommodate them. We will meet your deadline!
Proofing
We will provide appropriate proofs for your job. We require you to sign-off on proofs before proceeding with the printing of your job, so please be sure to examine any proofs in a careful yet timely manner.
Purchase Orders
If purchase orders are required–please email them to us.
Payment Terms
All orders are COD unless open credit has been established. With credit established, our terms are Net 30 days.